HAVEN LEASING
Meet the Prospects Inbox
The Prospects Inbox is one fast, filtered place for your leasing team to run every prospect conversation, with Haven's AI doing the work and your team stepping in exactly where it matters.
Your leasing team fields a steady stream of prospect conversations: new leads, tour requests, application questions, and follow-ups, across text, email, and phone. It is easy for one to slip through.
The Prospects Inbox brings all of it into one place and pairs it with Haven's AI, so most of it handles itself while your team stays in control of the moments that need a person.
One filtered inbox, a Focus view for what needs you, and per-conversation control over the AI.
WHAT IT DOES
One inbox, not a pile of tabs
Every prospect conversation lives in a single, filterable inbox. Filter it the way you work: Open, Unread, Mine, or Unassigned, without hunting across separate tabs.
A Focus view for what needs you today
The Focus view hides the noise and surfaces only the conversations that actually need a human right now: an open review, an escalation, a lead the AI handed back. It reads like a clear to-do list, not an overwhelming inbox.
AI does the work, you stay in control
Haven answers questions, books tours, and follows up on its own. Flip the AI off on any single conversation to take it over yourself, and flip it back on when you are done. One toggle, per prospect.
Human-in-the-loop review to-dos
When something needs your judgment, like approving lockbox access for a self-guided tour, it appears as a review to-do right in the inbox, with the full context and a one-click approve. Nothing sensitive happens without your say-so.
Built for the way fast teams work
Keyboard shortcuts, bulk actions, and select-all-across-pages, the Superhuman-style workflow a busy leasing team can actually keep up with. A quick first-run walkthrough gets everyone going.
Assign and hand off cleanly
Assign any conversation to a teammate, see who owns what at a glance, and follow the full history of every prospect in their sidebar.
WHY IT MATTERS
Leasing runs on speed and follow-through
A lead that waits is a lead that leases somewhere else. The Prospects Inbox lets a small team stay on top of a large volume of prospects without dropping the ball: the AI carries the routine, the Focus view and review to-dos make sure the human moments never slip, and the whole thing moves at keyboard speed.
The Prospects Inbox is available now in your Haven dashboard, with a classic and new toggle so your team can switch on their own schedule.
Want to see it running on your own accounts?